Refund policy
30-Day Return Policy
We want you to love your purchase! If you’re not completely satisfied with your order, we’re happy to offer returns within 30 days of delivery.
Return Eligibility
To be eligible for a return, your item must:
- Be returned within 30 days of the delivery date.
- Be unused, unworn, and in its original condition.
- Be free from stains, odors, pet hair, washing, or other signs of use.
- Include the original packaging, when applicable.
- Be accompanied by your order number or proof of purchase.
Shirts & Apparel
Shirts and other apparel must be unworn, unwashed, and free of stains, odors, or damage. Please ensure any original tags are still attached when possible.
Home Décor
Home décor items must be unused and returned in their original condition and packaging. Items that are damaged due to improper handling after delivery may not be eligible for a refund.
Non-Returnable Items
The following items are generally not eligible for return:
- Personalized or custom-made products.
- Gift cards.
- Items marked as final sale.
- Used, washed, stained, or damaged items that are not defective.
- Items returned more than 30 days after delivery.
Damaged or Incorrect Items
Please inspect your order when it arrives. If you receive an incorrect, defective, or damaged item, contact us as soon as possible with your order number and photos of the item and packaging.
We’ll review the issue and work with you to provide an appropriate resolution, which may include a replacement or refund.
How to Start a Return
To request a return, please contact us within 30 days of receiving your order. Include:
- Your order number.
- The item(s) you would like to return.
- The reason for the return.
- Photos, if the item is damaged, defective, or incorrect.
Please do not send items back without contacting us first. Returns sent without prior approval may not be accepted.
Return Shipping
Unless the item is defective, damaged, or incorrect, the customer is responsible for return shipping costs.
Original shipping charges are generally non-refundable.
If your item arrives damaged, defective, or incorrect, please contact us before returning it so we can determine the best solution.
Refunds
Once your return is received and inspected, we’ll notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process and post the refund to your account.
If a returned item does not meet our return requirements, we reserve the right to deny the return or issue a partial refund.
Exchanges
If you need a different size or would like to exchange an eligible item, please contact us within 30 days of delivery. Exchanges are subject to product availability.
If the requested item is unavailable, you may be offered a refund or another available option.
Questions
If you have any questions about our return policy, please contact us through our store's customer service contact information.
We appreciate your business and want to make your shopping experience as easy and enjoyable as possible!