Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to getting your shirts, apparel, and home décor products to you as quickly and safely as possible.
Because our products are made to order and fulfilled through our production and shipping partner, Printify, processing and delivery times may vary depending on the product, Print Provider, shipping method, and destination.
Order Processing
Most of our products are made to order. Once you place an order, it is sent to production before being packaged and shipped.
Please allow time for your order to be produced before it enters the shipping process.
Production times may vary depending on the product and Print Provider. During holidays, promotions, or periods of high order volume, production and shipping may take longer than usual.
Shipping Times
Estimated delivery times depend on the shipping method and destination.
For U.S. orders, typical Printify shipping options may include:
- Economy Shipping: approximately 4–8 business days.
- Standard Shipping: approximately 2–5 business days.
- Priority or Express Shipping: available on select products and destinations.
These timeframes are estimates and are not guaranteed. Actual delivery times may vary based on the product, Print Provider, carrier, destination, weather, holidays, and other circumstances outside our control.
International orders may require additional delivery time.
Shipping Costs
Shipping costs are calculated based on factors such as the product, Print Provider, shipping method, number of items, and delivery destination.
Your available shipping options and applicable shipping charges will be displayed at checkout.
For orders containing multiple products, items may be shipped separately if they are fulfilled by different Print Providers or fulfillment facilities. This means you may receive multiple packages for a single order.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Tracking information may take some time to update after the package has been handed over to the carrier.
If your order contains multiple products that are fulfilled separately, you may receive multiple tracking numbers and shipments.
Incorrect Shipping Addresses
Please make sure your shipping address is complete and accurate before submitting your order.
We are not responsible for delays, lost packages, or additional shipping charges caused by an incorrect, incomplete, or outdated shipping address provided by the customer.
If you notice that you entered an incorrect address, please contact us as soon as possible. Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been placed.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
If tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, your local carrier, or the delivery location.
We are not responsible for packages that are confirmed as delivered but are subsequently lost or stolen.
If your package appears to be significantly delayed or the tracking information has stopped updating, please contact us so we can help determine the appropriate next steps.
Damaged Packages
Please inspect your order when it arrives.
If your product arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos of the product and packaging.
We will review the issue and work with you to determine the appropriate resolution, which may include a replacement or refund.
International Shipping
We may offer shipping to select countries outside the United States.
International customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by their country.
International delivery times can vary significantly depending on the destination, customs processing, carrier, and other factors.
Some products or destinations may not be eligible for international shipping.
Shipping Delays
While we do our best to provide accurate shipping estimates, delivery dates are not guaranteed.
Orders may be delayed because of:
- Severe weather.
- Holidays and peak shopping periods.
- Carrier delays.
- Customs processing.
- Incorrect or incomplete addresses.
- Production or inventory issues.
- Other circumstances beyond our reasonable control.
We appreciate your patience if an unexpected delay occurs.
Multiple Products in One Order
If you purchase multiple products, your items may be produced and shipped from different Print Providers or fulfillment locations.
As a result, your order may arrive in separate packages and on different dates.
You will receive tracking information for individual shipments when available.
Contact Us
If you have questions about your order or shipping, please contact us through the customer service information provided on our website.
Please include your order number when contacting us so we can assist you as quickly as possible.
Store Name: Products By Zeus
Customer Service Email: [Your Email Address]
Last Updated: September 12, 2026